How to access Library Resources from an Off-Campus computer

Get a Florida Memorial University ID-Card and Library Account

Connecting from Off-Campus

REMOTE ACCESS TROUBLESHOOTING FAQs

Can’t get past the prompt for barcode to the actual database

Inability to connect: “trying,” “host not found,” etc.

Time-Out of Database Connection

From this location you can download compatible versions of Internet browsers, helper applications, and plug-ins required to take advantage of all the features of the library's electronic resources. For assistance with these applications, please contact the Library Technology Office (305-626-3649) or the Circulation Desk (305-626-3640).

Internet Browers

Plug-ins and Helper Applications

How to access Library Resources from an Off-Campus computer

Access to online databases and electronic journals subscribed to by the Library is restricted to current Florida Memorial University (FMU) students, faculty and staff. These online resources are “ licensed from service providers” who rely on IP-addresses or IP-ranges registered to FMU for authentication of “authorized users.” This means that users on-campus and connecting from a campus IP-address are allowed access to the databases automatically, but those using computers with a different IP number from off-campus, are refused access. If you are connecting from off-campus, the Nathan W. Collier library provides “authorized user” authentication and access to these licensed databases through the Web-Access-Management (WAM) system of the Library’s Millennium Web-OPAC, by Innovative Interfaces.

Web-Access-Management (WAM) enables access to our online databases by serving as an on-campus intermediary and provides a valid IP address by passing information between off-campus users and restricted online resources. Authentication through this system requires a Login, thus ensuring compliance with vendor restrictions. The Login used by the Library is your campus ID-Card 14-digit barcode number, which is also your Library Account Number. You will only be required to authenticate against WAM when accessing resources from off-campus.

WAM normally requires no configuration of your web-browser on your part. From wherever you are, just click on the “Databases” link from our web-site or the web-opac home page that leads to a list of online libraryresources. WAM should work with all standard Web-browsers, i.e., Netscape, Explorer, AOL, etc., using any Internet Service Provider, including dial-up or fast-access services.

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Get a Florida Memorial University ID-Card and Library Account:

 A Florida Memorial University ID-Card may be obtained by students during registration. Faculty and staff may obtain an ID-Card from the Duplication Center. You must have a valid University ID-Card with an activated 14-digit library number to be able to access the online databases; the 14-digit number on the front of the ID-card serves as your Library Account Number and your Login Password to access electronic resources from off-campus. Campus ID-cards with barcode numbers with less than 14-digits (i.e., 9 or 12) will not authenticate with WAM or allow remote access to databases. These older cards must be replaced with new 14-digit barcode campus ID-cards, to obtain a library account and authorized privileges.

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Connecting from Off-Campus :

 You need a computer with an Internet connection and a Web-browser.

• Navigate to the Library Web-site: http://www.fmuviv.edu/library or to the Library’s Millennium Web-OPAC home-page: http://library.fmuniv.edu .
• From either of the above locations, select the Databases link.
• Select a database and follow Logon procedure.
• Enter your Name as printed on your University ID-card.
• Your Barcode password is the 14-digit number on the front of your ID-card.

Access to the following library resources are freely available to all (regardless of location) and do not require authentication. You only need to have Internet access:

• The Library’s Web Pages
• The Library’s Web-based Online Catalog
• Other Internet Resources

All other electronic resources are available to only current FMU students, faculty and staff by way of your campus ID-card, as described above. These resources include:

• Library web Databases
• Library Full-Text Journals and Periodicals
• Library Electronic Journal Services (i.e., EJS, Serials Solutions, E*Subscribe)

If you need help, see Remote Access Troubleshooting FAQs, or call one of the following numbers: 305-626-3649 (Library Technology Office) or 305-626-3640 (Circulation Desk).

You may also call the Reference Desk at 305-626-3647, or contact our “ASK A LIBRARIAN” service on the website, or at 305-626-3787, and we will get back to you soon!

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Can’t get past the prompt for barcode to the actual database:

There may be some discrepancy between the information you are entering and your profile in the library database. First try to verify that your entry is correct by typing it at the “My Library - Patron Record ” link on the home-page of the Millennium Web-OPAC. If you cannot bring up your record, verify your barcode at the Circulation Desk.

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Inability to connect: “trying,” “host not found,” etc.

This is frequently a server problem, located in any number of places ; your ISP, the library server, the college network server, any number of connections along the way, or even the database host-server.

• If you cannot reach the library’s web-site home page , the college network server may be down, or busy. Call the Library Systems & Technology Office at 305-626-3649 or the Circulation Desk at 305-626-3640 for details.
• If you’ve reached the library’s web-site home page, the college network server isn’t the problem.

Check other connections or locations (i.e., try the Library’s Web-OPAC home-page, or other databases) to try to isolate the problem, if you know that the university network server is working.

• If you’ve reached the library’s web-opac home-page, but cannot connect to the Databases , the library’s Millennium server may be down, or busy. Call the Library for details.
• If you cannot reach the library’s web-opac home-page , the FMU network server may be down, or busy. Call the Library for details.

“All ports in use…” Another possibility is that the library has reached capacity on the number of simultaneous users allowed on that particular database. Trying another database, as noted above, will also help determine if this is the case. If so, try again a little later.

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“NO DNS entry”

This friendly greeting covers a multitude of problems. Call the Library for details.

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Time-Out of Database Connection:

Generally, many databases will time-out (i.e., disconnect) after 10-15 minutes if there has been no search activity in that time. Some databases will display a message to tell you that they have done so and will ask for a username and password to reconnect. If this happens, ignore this request and return to the library’s databases page. To reconnect, click on the link for that database.

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Internet Browser

To ensure access and functionality for all of the library's online databases, please use one of the following Internet browsers.

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Plug-ins and Helper Applications

Some files and documents within the electronic resources and online databases require the use of additional plug-ins and helper applications. These programs allow you to read full text images, view graphics and videos, hear audio files, etc. Below are some of the most frequently required programs which can be downloaded free of charge.

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